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Home /
Report
Vanilla Forums: Online Communities: The Benefits and Impacts on Organizations 2019
Unknown
Publish year:
2019
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Report's Top Statistics
An online community can help organizations improve engagement by up to 21%
Vanilla Forums: Online Communities: The Benefits and Impacts on Organizations 2019
Online communities
66% of branded communities say community impacted customer retention.
Vanilla Forums: Online Communities: The Benefits and Impacts on Organizations 2019
Online communities
68% of branded communities say community has helped create new leads.
Vanilla Forums: Online Communities: The Benefits and Impacts on Organizations 2019
Online communities
55% of branded communities say community has contributed to a sales increase.
Vanilla Forums: Online Communities: The Benefits and Impacts on Organizations 2019
Online communities
72% of those with a branded community say that the community has led to an increase in website traffic.
Vanilla Forums: Online Communities: The Benefits and Impacts on Organizations 2019
Online communities
90% of communities say member suggestions have been used to improve products or services.
Vanilla Forums: Online Communities: The Benefits and Impacts on Organizations 2019
Online communities
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