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Home /
Statistic
45% of workers feel more connected to their team as a result of using digital communication.
Forbes: The State of Workplace Communication
View Statistic Source, Methodology, And Link
Publish year:
2023
Report Methodology
Forbes Advisor commissioned OnePoll to survey 1,000 employed Americans who work in an office setting.
Why it Matters
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42% of workers experience stress trying to form responses that convey the right tone of voice.
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60% of workers feel increased burnout as a result of communicating digitally.
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12% of people have lost customers to competitors as a result of communication issues in their business.
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60% of people feel they regularly waste time in meetings.
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When it comes to making them feel connected, the most common actions cited by employees include: frequent employee communication (50%), enhanced collaboration tools (26%), virtual happy hours (24%), peer chats (22%), and group video games (15%).
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60% of business leaders notice more employee confidence when communication is done right.
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63% of business leaders say good communication leads to higher customer satisfaction.
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72% of business leaders say good workplace communication increases productivity
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33% of business leaders say they have gained new deals thanks to strong communication
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50% of business leaders state that quality communication improved their brand reputation.
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26% of business leaders report that effective communication lowered costs.
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19% of business leaders lost deals due to poor communication.
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