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Statistic
86% of shoppers feel that review recency is more important when considering a product or brand they haven’t purchased before.
PowerReviews: The Power of Review Volume & Recency
View Statistic Source, Methodology, And Link
Publish year:
2021

Report Methodology

The report is based on a survey of 9,012 consumers in the U.S. fielded in November 2021 and shopping activity on more than 1.5MM online product pages across more than 1,200 brand and retailer sites between May 1st, 2021 and November 4th, 2021.

Why it Matters

The statistic matters because it shows that the majority of shoppers value recent reviews when making purchasing decisions. This highlights the importance of regularly updating and encouraging customer reviews for businesses, as it can significantly influence potential customers' perception and trust in a product or brand they are unfamiliar with.

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